UO's 'Picnic Prep' Owala

Eligibility for Return or Exchange Timeframe: Returns and exchanges must be requested within 30 days of the original purchase date. Condition: Items must be unused, unwashed, and returned in the original packaging. Proof of Purchase: A valid receipt or order confirmation is required. Returns If you're not satisfied with your purchase: Return shipping is the responsibility of the customer unless the item is defective or incorrect. Exchanges We accept exchanges under the following conditions: Exchanges are allowed for different sizes, colors, or in the case of defective items. To request an exchange, please contact us with your order details. If exchanging for a different product of higher value, the price difference will be charged. Defective or Damaged Items If your item is defective, damaged, or incorrect: Please contact us within 7 days of receiving the product. Include photos of the issue and your order number. We’ll cover all shipping costs for defective item replacements.